June 19, 2004
Overcharged, then duped
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I booked flights for Megan and myself to SC and then onto Florida for July and Aug. I was originally quoted a fare of 800 for both of us. Our credit card bill came today and we were charged 2100. When I called the airline they put me on hold for 20 mins then they agreed to give us a travel voucher for 1300. They couldn't credit us back the money because "they were non-refundable tickets" So were getting back the money but we have to travel with it in the next year and on the same airline! I feel so duped, but I have nothing on paper just my word that the original price was 800. |
I suggest you file a complaint with both the state and federal consumer fraud groups. don't know their exact title. Jack might be able to pull up the history on your computer and that would give you legal recourse.
Posted by: William Cutherell at June 20, 2004 04:46 AMYou should also call your credit card company. you might have to start over on the ticket but you could contest the charge.
Posted by: William Cutherell at June 20, 2004 04:48 AMIt was a phone fare. I tried to book it online but was unable to get the reduced fare for Megan online so I had to call and book it that way. Thus nothing in writing for the reduced fare. Just my knowledge.
Posted by: Lori Herrington at June 20, 2004 11:26 AMYou still have the credit card company route. You would probably have to rebook all over but the satisfaction of telling Delta to fly a kite might be worth it.
Posted by: wcutherell at June 20, 2004 11:35 AMThanks for signing in, . Now you can comment. (sign out)
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